1. Our commitment to privacy

RadbKao™, operated by Guangnian Gravity (Shenzhen) Technology Co., Ltd., respects your privacy. This policy explains how personal information may be handled when you visit RadbKao.com, purchase furniture, create an account, or communicate with us.

2. Information we collect

Depending on your interaction with the store, we may collect:

• Identity and contact information: name, email address, telephone number, billing address, and shipping address.
• Order and payment information: products purchased, order value, transaction status, payment-method information handled by payment providers, returns, refunds, and warranty activity.
• Account information: login credentials, saved preferences, and account activity.
• Communications: support messages, product questions, photographs or videos supplied for service, survey responses, and other information you choose to provide.
• Device and usage data: IP address, browser type, device identifiers, pages viewed, referring pages, interactions, and approximate location derived from IP address.
• Cookie and advertising data: information collected through cookies, pixels, tags, and similar technologies, subject to available consent and opt-out controls.

3. How we use information

We may use personal information to process payments and orders, arrange delivery, administer returns and warranty requests, provide support, operate and improve the store, maintain security, prevent fraud, understand performance, personalize services, send permitted marketing, meet legal duties, enforce our terms, and protect customers and business rights.

4. How information is disclosed

Information may be disclosed where reasonably necessary to Shopify, payment and fraud-prevention providers, fulfillment and shipping partners, cloud and technology vendors, analytics or advertising providers, professional advisers, and government authorities. It may also be disclosed in connection with a merger, financing, reorganization, sale of assets, or similar business transaction.

Service providers are not authorized by us to use personal information for unrelated purposes. Independent third parties remain responsible for their own privacy practices.

5. Shopify and payment processing

Our store is hosted by Shopify. Information submitted through the store may be processed by Shopify and other providers supporting checkout, payments, fraud prevention, fulfillment, and store functions. Complete payment-card details are handled by participating payment providers and are not stored by RadbKao™ in full card-number form.

6. Cookies and privacy signals

Essential cookies help operate the store. Analytics or advertising technologies may be used to understand performance and present relevant content. Where required, non-essential technologies are subject to consent. Available cookie controls, browser settings, device settings, and the Your Privacy Choices page can help manage preferences. Where legally required and technically supported, recognized opt-out signals such as Global Privacy Control are processed.

7. Retention and security

Personal information is retained only as reasonably necessary for order service, tax and accounting duties, fraud prevention, dispute resolution, enforcement, and the other purposes described here. We use reasonable administrative, technical, and organizational safeguards, but absolute security cannot be guaranteed.

8. Your privacy rights

Depending on location, you may have rights to request access, correction, deletion, portability, restriction, or objection; withdraw consent; opt out of certain targeted advertising, sale, or sharing; or appeal certain decisions. Legal limitations and identity verification may apply. We will not unlawfully discriminate because you exercised an applicable privacy right.

Use the Your Privacy Choices page or email us with the subject line “Privacy Request.” Do not send payment-card numbers, passwords, government identifiers, or unnecessary sensitive information.

9. Marketing choices

You may unsubscribe from promotional emails using the link in the message. Transactional communications about orders, accounts, security, recalls, warranties, or support may continue.

10. Children

The store is intended for adults and is not directed to children. We do not knowingly collect children’s personal information in violation of applicable law. A parent or guardian may contact us to request review and deletion.

11. International processing

Service providers may process information outside your country. Where required, legally recognized safeguards are used for international transfers.

12. Third-party links

Third-party websites and services linked from our store follow their own privacy and security practices. We are not responsible for their independent content or practices.

13. Policy updates

This policy may be updated to reflect changes in services, technology, law, or business practices. A revised version will be posted with a new last-updated date, and material changes will be communicated where required.