FAQ

Ordering & Customer Support FAQ – RadbKao™ 🪑🛒

How do I place an order?

Ordering furniture goods from RadbKao™ is simple. Browse our online store, choose the products you would like to purchase, add them to your cart, and complete your order through the checkout page.

Will I receive an order confirmation?

Yes. After your order is submitted successfully, you will receive an automated confirmation email. This message includes your transaction details and a summary of the products included in your purchase.

How can I track my package?

Once your order has shipped, we will send you a shipping notification with tracking information. Use the tracking number in that email to follow your package until it reaches your delivery address.

Can I change or cancel my order?

Orders are usually prepared shortly after payment is completed. If you need to update order details or cancel your purchase, please contact customer support as quickly as possible. We will do our best to help, but changes or cancellations may no longer be available once processing has started.

What payment methods are accepted?

RadbKao™ uses Shopify’s secure payment system. Customers may pay with major credit cards, along with any other payment options displayed on the checkout page.

What should I do if my item arrives damaged or incorrect?

If your order arrives damaged, defective, or different from what you purchased, please contact our support team right away. Include your order ID and clear photos of the issue so we can review the situation and help resolve it efficiently.

Contact Information 📬

Company Name: VINTAGE MARCHE, LLC
Business Address: 4909 W Country Club Drive, Sarasota, FL 34243, USA
Phone: 727-289-1828
Email: service@radbkao.com